FAQs

 

Can anybody hear me? Hello?

Anything related to people hearing you has to do with your microphone. You need to look for a button—usually positioned at the bottom of the software application, toward the left—that looks like a microphone.

You can press the microphone button, and if it has a slash across it, you are likely muted. this is useful if the environment that you are in is very noisy and you don't want to disturb the meeting or event.

Reminders:

  • Hosts and panelists may mute you to prevent, avoid disruptions

  • You may want to enable “Push to Talk” —in order to avoid embarrassing sounds being broadcast to the entire venue.

How to use to use Zoom on my phone?

It's always best to make sure that zoom works for you on your device before you actually have to attend the meeting or event. Remember that there is a specific version of the Zoom app for specific operating systems:

  • Click here if you have an iPhone

  • Click here if you have an Android phone, such as a Samsung phone

  • If you will be joining via laptop or desktop computer click here

  • Other versions of apps for different devices can be found here

Can anybody see me? Hello?

Anything that has to do with people seeing you will have to do with the eyes of your computer or mobile device: your camera. In the same way that you can press the microphone button to turn the microphone on and off (mute/unmute) you can also press this camera button to turn it on and turn it off at will.

What if I need to leave or get disconnected?

Don't worry about getting disconnected or having to leave. if you want return, all you have to do is come in the same way you did when you first entered. For a lot of our events and meetings, we set up very simple URLs (“links”) or web pages such as: https://www.rcmakatipremier.org/zoom. Just “go to” or click on the link, the find the “Zoom button.” We usually call it something self-explanatory like “Join Zoom Now” or “Launch Zoom”.

How do log in to Zoom?

RCMPD sets up special Zoom meetings that are made very easy to log into. Oftentimes these meetings do not even require a username or password. When asked for your name, though, please use your correct and full name, so that you can be addressed by hosts and panelists appropriately. If you prefer a salutation, please make sure to include that just before your first name, example: Past President Joe Smith.

Still need help? Chat with us.

If you still need help, you may try sending us a message on Messenger for live support.